PAYMENT PROCEDURES

There are 4 ways on how to purchase and settle your premiums:

  1. Over the counter through PhilCare and Philplans offices
  2. Over the counter through banks, M. Lhuillier
  3. Credit card auto-debit arrangement (CCADA)
  4. Post-dated check payments
  5. Online through Dragonpay, please click this link: www.philcare.com.ph/paypremium

OVER THE COUNTER (PHILCARE AND PHILPLANS OFFICES)

  1. WHERE TO PAY?
    1. PHILCARE OFFICE METRO MANILA
      4th and 5th floor, STI Holdings Center, 6764 Ayala Avenue, Makati City
      Tel. No. : (+632) 802-7333 local 17219
    2. PHILCARE OFFICE VISAYAS
      Unit 101 C, G/F Keppel Center, Samar Loop corner Cardinal Rosales Ave., Cebu Business Park, Cebu City
      Tel. Nos. : +63(32) 231-5140 / 239-0914
    3. PHILCARE OFFICE MINDANAO
      3/F FTC Medical Tower, 1034 Mt. Apo Street, Davao City
      Tel. No. : +63(82) 305-8326 / 305-0950
    4. PHILPLANS OFFICES NATIONWIDE
  1. HOW TO PAY?
    1. For individual and group accounts, payer needs to provide: Name of the Principal Member, Agreement Number, Amount of Payment, Due Date, and Statement of Account, if available.
    2. Pay in:
      1. Cash
      2. Check
        • Check must be under account name: PHILHEALTHCARE, INC.
        • Checks are subject to local and regional clearing.
        • Out-of-Town checks are not allowed since collection time takes at least a month from date of deposit to be credited to our account plus the high out-of-town bank fee charges being deducted.
      3. Credit Card (acceptable only at the Head Office Business Center)
        • Payer presents the valid and active credit card together with a valid ID.
        • Credit card may be used in paying the membership fees of immediate family namely, spouse, children, brothers/sisters and parents only. Same OTC procedures will apply.
      3. Wait for the Client copy of the official receipt.

* Procedure when paying through PHILPLANS OFFICES NATIONWIDE is same as above except that a PhilPlans Official Receipt will be given. Should you wish to have a PhilCare Official Receipt, you need to surrender the Client’s Copy of the PhilPlans Official Receipt to the PhilCare Head Office payment center before a replacement can be made.

 

OVER THE COUNTER (BANKS AND M. LHUILLIER BRANCHES NATIONWIDE)

  1. WHERE TO PAY?
    1. BANK OF THE PHILIPPINE ISLANDS Current Acct. No. 3281-0216-39
    2. BANCO DE ORO Institution Code 0168
    3. UNION BANK OF THE PHILIPPINES Current Acct. No. 00-001-010896-8
    4. UNITED COCONUT PLANTERS BANK Current Acct. No. 20111-000243-9
    5. ROBINSONS BANK Current Acct. No. 123-23-000094-5
    6. BANK OF COMMERCE Current Acct. No. 900-00-003299-0
    7. ASIA UNITED BANK Current Acct. No. 027-01-000056-1
    8. SECURITY BANK Current Acct. No. 0111-018269-002
    9. LHUILLIER BRANCHES NATIONWIDE
  1. HOW TO PAY?

FOR INDIVIDUAL OR GROUP ACCOUNTS:

  1. Fill up payment slip and indicate the following: Name of the Principal Member, Agreement Number, Amount of Payment, Due Date, and Statement of Account, if available.
  2. Pay in:
    • Cash
    • Check, except for M. Lhuillier
      • Check must be under account name: PHILHEALTHCARE, INC.
      • Checks are subject to local and regional clearing.
  3. Wait for your copy of the validated payment slip as proof of deposit.
  4. PhilCare will issue the corresponding official receipt upon receipt of the payment information the following morning from the banks and M.Lhuillier.

NOTES: Official receipts:

  • For individual accounts, Official Receipts are on file with Treasury Control Office and will be released only upon request of the member or the servicing agent.
  • For baby group and group account payments, Official Receipts are sent to Collection Department or via messenger or courier direct to the account, if requested.
CREDIT CARD AUTO-DEBIT ARRANGEMENT (CCADA)
  • Client has to duly accomplish, sign and submit the enrollment form together with 2 copies of valid IDs and front and back photocopy of the credit card being applied for CCADA.
  • For new business accounts, initial payment has to be made preferably via over-the-counter or through the other payment centers.  Succeeding payments may be made via CCADA.
  • For renewal accounts, so long as the enrollment form is submitted prior to renewal date, 3 to 5 days time, we can effect the charging. Otherwise, initial renewal payment has to be done over-the-counter or through the other payment centers.
POST-DATED CHECK PAYMENTS
  • Client may issue post-dated checks covering the membership fee for the one year period.
  • PhilCare shall issue a Temporary Receipt to acknowledge receipt based on the total number of checks given.
  • As the check payment falls due, Cashier will issue the corresponding Official Receipt and deposit the check.
  • Client’s copy of the Official Receipt will be mailed to the address on record of the Client after the check has been duly cleared by the Bank.