Contact Us

Contact Us

OUR LOCATION

Main Office

4F / 5F STI Holdings Center
6764 Ayala Avenue, Makati,
Metro Manila, Philippines
1226

 

24/7 Customer Service Hotline:

Landline: (02) 8462-1800

Mobile (Calls): 0998-562-1800 (SMART) / 0917-592-1800 (GLOBE)

Toll Free Hotline: 1-800-1888-3230

Email

For prepaid product inquiries, email [email protected]

For prepaid product issues and concerns, email [email protected]

For other concerns, email [email protected]

 

Opening Times

Monday to Friday
8:00 AM to 5:00 PM

OUR OFFICES

OFFICES ADDRESS CONTACT
Head Office 4th and 5th floor, STI Holdings Center 6764 Ayala Avenue, Makati City +63 (02) 8802 7333
Cebu Office Unit 101-C, G/F Keppel Center Samar Loop Corner Cardinal Rosales Avenue Cebu Business Park, Cebu City +63 (32) 232 3367
Bacolod Office Rm 26 2/F EL Court Bldg., 1st St. Lacson, Bacolod City, 6100 +63 (34) 435 2764
Iloilo Office 143 Espreanza Bldg., Gen. Luna St., Iloilo City +63 998 965 3296
Davao Office 3rd Floor FTC Medical Tower, 1034 Mt. Apo Street, Davao City +63 (082) 225 1442/ 09989647522
Cagayan De Oro Office 2nd Floor PhilsFirst Bldg., Aguinaldo St. Cagayan De Oro City 0998 965 3299

 

 

How's your PhilCare journey so far? Share your experience through the survey link below.

START YOUR WELLNESS JOURNEY

Filipinos deserve efficient and accessible healthcare, from acquisition, to benefits, and up to actual utilization. Philcare's technology driven approach provides ease and convenience for our clients to make the experience worth every cent.
Enjoy the benefits of smarter healthcare now.

Customer Care

 
Member Gateway
Find a Clinic or Hospital
Payment Options
Returns and Refunds
Forms
 

24/7 Customer Service Hotline:

Landline: (02) 8462-1800

Mobile (Calls): 0998-562-1800 (SMART) / 0917-592-1800 (GLOBE)

Toll Free Hotline: 1-800-1888-3230

Providers

 

Be an accredited provider

Agents

 
Franchising

Payment Partners